HELPDESKS

INTERNATIONAL HELPDESKS

Martine Platteau and Micheline Bruyninckx serve as « helpdesk » for all pensioners from all institutions; they provide help in particular in relation to computer applications of the Commission (ECAS, JSIS on-line, PMO-Contact, My IntraComm, Yammer AfterEC). They can also answer questions and/or give information about difficulties encountered by pensioners or, as the case may be, direct them to the competent service of the Administration.
Micheline Bruyninckx is the administrator of the Yammer After EC network, except for the status check as pensioner for those who apply for access and the validation of their access right (this is done by Commission DG HR’s Sector “Relations with retired staff”).
Martine PLATTEAU-GUILLAUME
Every day in EN and FR

martine.platteau-guillaume@hotmail.com

Micheline BRUYNINCKX
Weekdays in EN and FR

micheline.bruyninckx@gmail.com

HELPDESKS LOCAL SECTIONS

BELGIQUE/BELGIË

Margarethe BRAUNE

Jours/heures: tous les jours
Langues: FR-EN-DE
mail@margbraune.eu

DANMARK

Erling PETERSEN

Days/Hours: all days
Languages: DA-EN-FR-DE
Tel. +45 56 131 180
GSM: +45 20 651 919
erlingpetersen@dbmail.dk

DEUTSCHLAND

Dietrich VOSLAMBER

Tage/Stunden: jeden Tag
Sprachen: DE-FR-EN
Tel.: +49 761 274 983
dietrich.voslamber@versanet.de

ESPANA

Maria Antonia GUTIÉRREZ DÍAZ

Días/horas: todos los días por e-mail
Idiomas: ES-EN-FR
marujagutierrezdiaz@gmail.com

FRANCE

Marinus OOMS

Jours/heures: tous les jours de 9h-12h
Langues: NL-FR-EN-IT-DE
Tél./fax +33 5 5923 2496
marinus.ooms@orange.fr

UNITED KINGDOM

Michael HOCKEN

Weekdays
Languages: EN-FR
Tel. +44 7884385894
trepolpen@hotmail.com

GRECE

Antonis TRIFILLIS

Langues: GR-EN
Tel.: +30 210 362 1146
atrifilis@gmail.com

IRELAND/EIRE

Colin MAYNARD

Days/hours: all days
Languages: EN-FR-DE
Tel.: +353 87 904 7465
maynards@eircom.net

ITALIA

Valerio PIZZINATO

Giorni: tutti giorni
Lingue: IT-EN
Tel.: +39 0331957138
valerio.pizzinato@capronno.it

ITALIA

Edward BLOGG

Giorni/Ore: tutti giorni
Lingue: NL-IT-EN-FR
blogg.aiaceispra@gmail.com

LUXEMBOURG

John MORTIER

Jours/heures: tous les jours
Langues: NL-FR-DE-EN
mortijo@mac.com

NEDERLAND

See HD AIACE internationale

Dagen/uren:
Talen: NL-
Tel.: +31
email

NEDERLAND

See HD AIACE internationale

Dagen/uren:
Talen: NL-
Tel.: +31
email

ÖSTERREICH

Carlo RITZEROW

Tage/Stunden: jeden Tag
Sprachen: DE-FR-EN-IT
carlo.ritzerow@ritzerow.eu  

PORTUGAL

Paulo BRANCO

Dias/horas: terça-feira de 9 a 12 horas
(hora de Lisboa)
Linguas: PT-FR-EN
panb2001@gmail.com

SUOMI/FINLAND

Aino SALOMÄKI

Days/hours: all days
Languages: FI-SE-EN
Tel.: +358 40 586 57 31
aino.salomaki@welho.com

SVERIGE

Kenneth LARSSON

Days/hours: all days
Languages: SE-EN
Tel.: +46 8 668 3689
GSM: +46 73 986 1323
larsson_ken@bredband.net