The AIACE helpdesks (AIACE International and Sections) can provide help with the Commission applications (EU Login, Staff Matters and Contact, My Intracomm, Sysper Post Activity, JSIS online, Teams After EC)
Martine Platteau and Eveline Lang run a dedicated helpdesk for retired staff from all the institutions. They are mainly there to provide assistance with the various EU computer applications (EU Login, JSIS Online, SYSPER Post Activity, Staff Matters and Staff Contact, My IntraComm and Teams after EC), but they can also answer questions and/or relay feedback on other problems encountered by retired staff, or if necessary refer them to the specific department they need to get in touch with.
Martine Platteau-GuillaumeEveryday FR & EN email@example.com
Eveline LangEvery day FR, EN and DE firstname.lastname@example.org
Teams After EC
Anne-Marie Lits-Desmedt is the administrator of the Teams AfterEC network. Note, however, that she does not deal with verification of retirement status in connection with applications for access to Teams, or validation of access; those checks are carried out by the DG HR sector responsible for relations with retired staff.