In order to access Commission services such as My IntraComm or JSIS Online, you need to have an EU Login account
EU Login (the former ECAS) is the European Commission’s authentication service. It is the gateway that allows authorised users, including retired staff of the European institutions, to access various information systems managed by the Commission, such as My IntraComm and JSIS Online, with just an email address and a password. “One account, many services”!
Once you have signed in to EU Login, you stay signed in until you close down your browser.
You have already created and activated an EU Login account (OR ECAS IN THE PAST), even if you haven’t used it yet
As a pensioner, if you used to have an ECAS account, even one you haven’t used for a long time, do not create a new EU Login account. All ECAS accounts were automatically carried forward when the Commission switched to the new system on 3 November 2016, so you would be duplicating your existing account, which causes problems for the system. In other words, do NOT click on “Create an account”. The only difference is that your private e-mail address replaces your old login (username) From now on, you can sign into Commission services using your e-mail address and a password.
You don’t have an EU Login account yet but would like to create one
You need to have a mobile phone (not necessarily a smartphone, even just a basic GSM mobile phone or “dumbphone” is fine as long as it can receive texts), plus a PC or a tablet, and a private e-mail address.
You can sign up for your account at https://webgate.ec.europa.eu/cas
Here is a simple guide to the different stages of the procedure.
Important! Once you have started the procedure for creating your EU Login account you have to follow it through to the end, and also finalise your request for the creation of a JSIS Online account even if you don’t intend to use it.
Important! It may take 48 hours after completing the final step in activating your JSIS Online account until you get access to My IntraComm.
If it all seems too complicated:
Go to one of the PMO reception areas and ask a colleague to help you:
Brussels : MERO building, avenue de Tervuren 41 B-1040 Brussels on the ground floor to the left, Monday to Friday 9:30-13:00 , tel.: +32 (0)2/297 68 88 or 89 (9:30-12:30).
Luxembourg : Drosbach building, 12 rue Guillaume Kroll L-1882 Luxembourg, office B2/085, Monday to Friday 14:00-16:00; tel.: +352 4301 36100 Monday to Friday, 9.30-12.30.
Ispra : tel. : +39 0332 783030 Monday to Friday from 9.30 to 12.30; JRC Club House, Via Esperia 329 I-21027 Ispra (Varese) Wednesdays 9:30-12:00
If at all possible, go along to one of the offices in person!
Your identity can then be checked on the spot. Don’t forget to bring your mobile phone with you and make sure you know the password for your e-mail account.
Warning : due to the pandemic, for the creation of a new login, it is necessary to make an appointment by phone before coming
how do I sign into one of the Commission services?
There is a single access point called “My Remote” with a menu offering access to the different applications of the Commission (JSIS online, My IntraComm, SYSPER Post Activity, Staff Matters + Staff Contact and EU Login). All these options are accessible with a single EU Login authentication, except for JSIS on line where a second one is required for security reasons. (https://aiace-europa.eu/my-remote/?lang=en)
EU LOGIN Mobile Application