EU Login secure authentication methods
Since 1 July 2025, it is no longer be possible to authenticate in EU Login using a code received by SMS. Here are several possible options - accepted by the European Commission - which can be adapted to the different IT equipment configurations of pensioners, whether they are locked out of their EU Login (lefthand column) or have migrated, but want to install another option (righthand column).
Secure authentication methods
ARE YOU LOCKED OUT OF YOUR EU LOGIN?
MIGRATION AFTER 01/07/2025
If you did not manage to set up an alternative login solution before 1 July 2025 when the SMS login method was terminated, you will now have lost your EU Login access.
But don’t panic! There is still an easy way to recover your access. Just follow one of our guides below:
LIST OF VERIFICATION METHODS (all very safe!):
1. Electronic ID (eID), enables you to log in using your national eID system. ADD eID TO EU LOGIN AFTER 1 JULY
2. Itsme (in Belgium; French only) Guide for ItsMe
3. EU Login Mobile App is the most common option – easy to use once it has been set up. Ideal for people with older or non-standard equipment. ADD EU LOGIN APP AFTER 1 JULY
4. Trusted Platform (TPM) can be activated on all Windows 10/11 computers and on Apple devices from about 2017-18. It enables very easy log in with just your usual screen lock (biometric or code). ADD TPM EULOGIN AFTER 1 JULY
5. Passkey is equivalent to TPM but designed for mobile devices like iPad/tablet or smartphones. ADD PASSKEY TO EU LOGIN AFTER 1 JULY
6. Security Key (such as Yubikey, minimum standard FIDO2): a small hardware dongle which you insert into a USB socket of your device. The only solution which is not free of charge. It is portable, so you can safely use it in other people’s computers, hotels etc. – just don’t leave it behind! ACTIVATION OF SECURITY KEY
HOW ABOUT AN EASIER/SECOND WAY TO ACCESS YOUR EU LOGIN?
ALREADY MIGRATED, BUT WANT ANOTHER OPTION
You already set up an alternative log in solution (before or after 1 July 2025), but perhaps there are now easier methods available? It is in any case advisable to have a second (back-up) option !
PMO has approved a whole raft of different methods, some are good for PCs, some for iPads, others for older equipment …there is a solution for everybody!
Check out the selection here:
LIST OF VERIFICATION METHODS (all very safe!):
1. Electronic ID (eID), enables you to log in using your national eID system. ADD eID TO EU LOGIN
2. Itsme (in Belgium; French only) Guide for ItsMe
3. EU Login Mobile App is the most common option – easy to use once it has been set up. Ideal for people with older or non-standard equipment. ADD EU LOGIN APP
4. Trusted Platform (TPM), can be activated on all Windows 10/11 computers and on Apple devices from about 2017-18. It enables very easy log in with just your usual screen lock (biometric or code). ADD A TPM TO EU LOGIN
5. Passkey is equivalent to TPM but designed for mobile devices like iPad/tablet or smartphones. ADD PASSKEY TO EU LOGIN
6. Security Key (such as Yubikey, minimum standard FIDO2): a small hardware dongle which you insert into a USB socket of your device. The only solution which is not free of charge. It is portable, so you can safely use it in other people’s computers, hotels etc. – just don’t leave it behind! ACTIVATION OF SECURITY KEY
These last three methods (3-5) do NOT require you to have a smartphone, and they can be used for several EU Login accounts (if you also handle the account of your spouse or a close relative, for instance).
It is recommended to install two different authentication methods.
For those interested in the more technical aspects, here is a table explaining the last 3 options.
All the guides are equally available in French and Danish under the “Documentation” tab on our website. Just search for the relevant guide by typing the keyword into the search field next to the magnifying glass.
Update your EU Login authentication method
Support documents
Create a new secure authentication method
1. Electronic ID (eID) ADD eID TO EU LOGIN AFTER 1 JULY
2. Itsme (in Belgium; French only) Guide for ItsMe
3. EU Login Mobile App ADD EU LOGIN APP AFTER 1 JULY
4. Trusted Platform (TPM) ADD TPM EULOGIN AFTER 1 JULY
5. Passkey ADD PASSKEY TO EU LOGIN AFTER 1 JULY
6. Security Key ACTIVATION OF SECURITY KEY
Adding a second secure authentication method
1. Electronic ID (eID), ADD eID TO EU LOGIN
2. Itsme (in Belgium; French only) Guide for ItsMe
3. EU Login Mobile App ADD EU LOGIN APP
4. Trusted Platform (TPM), ADD A TPM TO EU LOGIN
5. Passkey ADD PASSKEY TO EU LOGIN
6. Security Key ! ACTIVATION OF SECURITY KEY
Documents and Forms
EU Login secure authentication methods ?
EU Login access always requires a password AND a second authentication factor. Above, you will find a description and guides on how to choose and apply this second factor to your specific device. Also feel free to visit the freely accessible European Commission’s page: https://paymaster-office.ec.europa.eu/eu-login-0_en
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