SYSPER POST ACTIVITY
This application offers several modules “Pension statements”, “Life Declarations”, “Declarations related your family situation (e.g. child birth/adoption, marriage, divorce, school fees, etc.)”, “Fiscal Certificates” and “Personal Data (e.g. address, telephone number etc.)”
☛ It is important to note that all pensioners will continue to receive pension statements, life declarations and fiscal certificates on paper as long as they have not chosen to receive them electronically only. This choice is made via the SYSPER Post Activity application. More details can be found in the Sysper Post Activity Guide hereafter.
☛ The tabs “Life Declarations”, “Family Declarations” and “Fiscal Certificates” will not appear in SYSPER Post Activity for pensioners of the European Parliament, the Court of Justice of the EU and the European Economic and Social Committee, as they are not concerned.
If you do not yet have an EU Login account but want to create one, you will find the access guide on our website at https://aiace-europa.eu/eu-login/
In case of problems, AIACE Helpdesks can help you: https://aiace.europa.eu/helpdesks/
Consult the access guide which will guide you step by step to the application and its features.
The 5 modules currently available
SYSPER Post Activityallows you to view and print your pension slips as of 2017 (previous years will not be available online).
A notification is sent to the pensioner’s e-mail address as soon as his/her pension statement is available. It is sent from the functional mailbox
LIFE DECLARATIONS (EXCEPT EP, ECJ, AND EESC)
When it is necessary to make a new life declaration, SYSPER Post Activity sends a notification to the e-mail address of the pensioner concerned and a new tab “Life Declarations” will appear in your SYSPER Post Activity.
You will then have to return a single version of the two-yearly declaration, either on paper or electronically (not both !!).
FISCAL CERTIFICATES (EXCEPT EP, ECJ, AND EESC)
This module allows you to download and print the same version of the tax certificate as that received on paper.
You will also be able to generate other fiscal certificates, in the language of your choice, with or without amounts. You will receive an e-mail notification once your certificates are available in your SYSPER Post Activity.
DECLARATIONS RELATED TO YOUR FAMILY SITUATION
(EXCEPT EP, ECJ, AND EESC)
Here you can declare a child birth/adoption, a schooling, a marriage, a divorce, your spouse’s professional activity,
PERSONAL DATA (EXCEPT EP, ECJ, AND EESC)
HERE you can verify your identity, check/modify your address, telecoms or your contact person’s details.
Assistance in case of problems
For any technical issue related to My Remote, My IntraComm, downloading documents from Sysper please contact: EC-CENTRAL-HELPDESK@ec.europa.eu
For the issues related to EU login: EU-LOGIN-EXTERNAL-SUPPORT@ec.europa.eu
For any issue related to your pension file and déclarations you can contact :
– Old age pension/invalidity : PMO-PENSIONS@ec.europa.eu or (+32-2) 297 88 00 from 9h30 to 12h30.
– Survivor’s pension : PMO-SURVIE@ec.europa.eu or (+32-2) 295 20 17 from 9h30 to 12h30.