An ABC guide to Sickness Insurance
PMO Power of attorney
It is possible to give power of attorney to a trusted person whom you designate and who will be in contact with the PMO services in your name and on your behalf. Once this trusted person has been appointed, the PMO services will treat messages and requests from this person as if they were submitted by you directly.
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Health
JSIS online
MyPMO
Asking a question to PMO from MyPMO
This document explains how to contact PMO from MyPMO.
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Asking a question to PMO from JSIS online
This document explains how to contact PMO from JSIS online.
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ABC Guide to Sickness Insurance
This guide has been drawn up by AIACE International for the families and friends of pensioners of the European Institutions to help them better understand the provisions of the Staff Regulations governing their pecuniary rights and to assist them in specific or complex situations. This is a practical guide giving a general overview of these provisions, which in no way replaces the official documents in force. It refers mainly to the information published on the AIACE International website, which can be accessed via hyperlinks without a login or password, and where all the necessary forms and documents can be found.
The ABC of health insurance deals with rules common to all Member States. However, specific national features will be dealt with separately in documents provided for this purpose on the website of each section.
This guide is currently available in English, French, German, Italian and Spanish; the other language versions will be published as soon as they are translated.
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Health screening / how to obtain an invitation
This document explains how to get an invitation for health screening
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JSIS / Agreements with hospitals
This PMO document shows agreements passed with a number of hospitals in Belgium, Germany and Luxembourg.
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JSIS / Reimbursement of medicines
This document from My IntraComm gives the general explanations about the rules governing the reimbursement of medicines. Beware! The links in the document can only be used with an EU Login access.
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JSIS / Increased ceilings and expansion in medical reimbursements
Hereby you will an article from DG HR's "Commission en Direct" explaining the increased ceilings and expansion in medical reimbursements and - appended - the text of the Commission decision of 17.11.2023.
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For a quick reimbursement of your glasses
This document explains how to proceed in order to get a quick reimbursement of your glasses
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Glasses form
Glasses form to be completed by the optician and attached to the invoice
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Declaration of complementary financial assistance (in relation to a request for prior authorisation)
This is the form to declare complementary financial assistance from other sources in relation to a request for prior authorisation
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Request for priority treatment of reimbursement of medical expenses
This is the form to request a priority treatment of a claim for reimbursement of medical expenses (in 11 languages). May apply for priority treatment members covered primarily by the JSIS who incur medical expenses in excess of 600 € over the 15-day period preceding the claim for reimbursement and wish to request accelerated treatment of the claim.
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Evaluation of the degree of independence
The reimbursement of services associated with dependence (stays in an institution and the costs of carers) excluding residential drug rehabilitation, depends on the degree of dependence.–– This is determined by the patient’s doctor on the basis of two questionnaires. Here is the one about the degree of independence.
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Serious illness (application form)
This is the form to apply for recognition or extension of recognition of a serious illness with summary of the rules
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Direct Billing (prise en charge) of costs of care in a convalescent or nursing home or equivalent establishment
This is the form to request direct billing for costs of care in a convalescent or nursing home or equivalent establishment
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PMO Mobile quick guide
Here is a quick guide how to use PMO Mobile.
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