Documentation
This repository contains all the information available directly under the relevant headings. The catalogue includes documents, guides, forms, videos and other freely available electronic publications, which can be downloaded or printed.
In order to start your search it is recommended to use the "search a document" box hereunder on the right
ABC Guide to Sickness Insurance
This guide has been drawn up by AIACE International for the families and friends of pensioners of the European Institutions to help them better understand the provisions of the Staff Regulations governing their pecuniary rights and to assist them in specific or complex situations. This is a practical guide giving a general overview of these provisions, which in no way replaces the official documents in force. It refers mainly to the information published on the AIACE International website, which can be accessed via hyperlinks without a login or password, and where all the necessary forms and documents can be found.
The ABC of health insurance deals with rules common to all Member States. However, specific national features will be dealt with separately in documents provided for this purpose on the website of each section.
This guide is currently available in English, French, German and Italian; the other language versions will be published as soon as they are translated.
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Asking a question to PMO from JSIS online
This document explains how to contact PMO from JSIS online.
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Asking a question to PMO from MyPMO
This document explains how to contact PMO from MyPMO.
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Carers
This document explains the conditions of eligibility for reimbursement of costs of services provided by carers consisting mainly of nursing care in the patient's home for several hours a day or the whole day and/or night.
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Cataract and other visual impairment correction
This document explains the conditions for reimbursement of cataract and other visual impairment correction operations
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Convalescent and post-operative care
PMO document on the procedure, reimbursement rates and special cases.
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Dentistry
This document explains all the rules related to dentistry
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GIPs (DGE)
The General Implementation Provisions (GIP/DGE) are all the detailed provisions that implement the officials rules concerning the health insurance
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For a quick reimbursement of your glasses
This document explains how to proceed in order to get a quick reimbursement of your glasses
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Glasses form
Glasses form to be completed by the optician and attached to the invoice
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JSIS Practical Guide
This guide is an easy-to-use summary of the rules for the reimbursement of medical expenses
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Health screening / how to obtain an invitation
This document explains how to get an invitation for health screening
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Hospitalisation and revalidation
Document from the PMO : procedure to be followed, rates of reimbursement and special cases.
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JSIS / Agreements with hospitals
This PMO document shows agreements passed with a number of hospitals in Belgium, Luxembourg and Slovakia.
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JSIS / Increased ceilings and expansion in medical reimbursements
Hereby you will an article from DG HR's "Commission en Direct" explaining the increased ceilings and expansion in medical reimbursements and - appended - the text of the Commission decision of 17.11.2023.
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JSIS : obtain a certificate
This document explains how to proceed in order to get a certificate from JSIS
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JSIS on line : method of changing receipt of statements or email address
This document explains how to change the paper receipt of statements and other written notifications from JSIS online or the email address
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JSIS on line : looking for a pharmaceutical product
This document explains how to proceed to look for a pharmaceutical product
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JSIS online : shortcut to Staff Contact
This document explains how to use the shortcut to Staff Contact starting from JSIS online
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Medical auxiliaries / nurses
This document explains the conditions for the reimbursement of treatments by medical auxiliaries/nurses (e.g. washing, wound dressings, injections) prescribed by a medical practitioner and provided by a person legally authorised to exercise the profession.
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