Update your EU Login authentication method
This document from the PMO explains the different possible methods of authentication for EU Login after the suppression of the SMS method on 1 July 2025.
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Trusted Platform Module, Security Key and Passkey (Passkey technology) / technical information
Table about the technical details of the Trusted Platform Module, Security Key and Passkey.
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EU Login: activation of an eID
This guide explains how to activate an eID on a smartphone for a secure EU Login authentication.
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EU Login: activation of a Passkey
This guide explains how to activate a Passkey for a secure EU Login authentication.
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EU Login: activation of a security key
This guide explains how to activate a Security for a secure EU Login authentication.
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EU Login: Installation de Itsme (Belgique) sur un smartphone
This guide explains how to activate Itsme for a secure EU Login authentication.
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EU Login : Authentication with "Trusted platform"
This is an alternative way of authentification, for example if you do not have a smartphone. It is easier than EU Login app!
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EU Login App / Installation problems
This document explains what to do if you encounter problems during the installation
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EU Login App
This is an app that offers highly secure alternative authentication methods. This application allows users to authenticate themselves using a mobile device - smartphone or tablet (Android or iOS) - simply by entering a personal PIN code or by fingerprint or facial recognition. This is a much more secure and reliable method than the SMS code, which will be phased out by June 2025.
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EU Login: Adding (or replacing) a mobile number
This document explains how you can add or replace a mobile telephone number in the EU Login application
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EU Login : Panic Button (to delete an old phone number)
To delete an old phone number registered in EU Login, follow the PANIC BUTTON guide here.
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EU Login: Creation of an account / quick guide
This guide explains in simple and short terms how to create an EU Login account
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EU Login : Updating password
This document explains what to do if you have forgotten your password or wish to update it and how to create a new one.
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EULogin4Life : change of address and phone number
This PMO guide explains how to change your address or phone number if you use EULogin4Life.
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